Mahila Panchayats
Major Scheme Directory

Telephonic Helpline

      In  order to help women in distress, Delhi Commission for Women (DCW) started the  phone ‘Helpline’ in March 2000. The phone number is advertised and the women in  distress are encouraged to seek counseling through telephone between 9.30am to 6.00pm from Monday to  Friday.

Trained  Counselors listen to the problems narrated on phone and counsel the complainant  to solve her problem as far as possible. Problems which require counseling of  the other party against which complaint has been made, are advised to be  registered in the Commission personally from Monday to Friday between 9.30am to 6.00pm. These are attended  by DCW Members in the family Counselling Unit cell ‘Sahyogini’.

The  ‘Helpline’ attends to 20-25 calls per day. The areas in which counseling is  provided and cases have been registered include:

  • Matrimonial  discord
  • Family adjustment  problems
  • Physical and  mental harassment by in-laws
  • Harassment by  neighbours or others
  • Child custody
  • Maintenance,  divorce and desertion
  • Rape
  • Physical abuse
  • Emotional  distress
  • Harassment at  work place
  • Legal advice and  implications
  • Other  miscellaneous problems of women
  • Harassment related to police


The  ‘Helpline’ number is 23379181

Latest News
An Approach to 12th Five Year Plan 2012-17
Automated System of Allotment Govt. of Delhi (e-Awas)
Category and Circle Wise list of Ration Cards attached to FPS.
Delhi Geo-Spatial Data Infrastructure Act, 2011
Guideline for Website Seurity
How to Apply Online Application forms for allottment (PWD)
How to Bid Online Bidding System (PWD)
Information Submission by Security Agencies
Public Notice for National Food Security Ordinance 2013
Local Services
Important Links
Central Social Welfare Board
Delhi District Courts
Delhi Government
Delhi High Court
Delhi Police
Department of Social Welfare
Department of Women and Child Development
National Commission for Women
Supreme Court of India
Last Updated : 17 Oct,2014