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Terms and Condition for Restaurants

Terms & Conditions/ Guidelines for Approval of Restaurants by
Tourism Department,
Government of NCT of  Delhi.

The detailed terms & Conditions/guidelines for approval of restaurants are as under:-

1. Objectives: - This scheme is designed to accord status of approved restaurants to restaurants which are maintaining high standards. Approval certificates will be given only to those restaurants who are following the prescribed guidelines and have undergone a rigorous procedure of inspection and evaluation. The scheme is meant for giving approval to independents restaurants.

2. Coverage, Procedure and Application Form: - This scheme will be voluntary for the restaurants who may seek the status of approved restaurants from the Department of Tourism, Government of NCT of Delhi. However, some of the incentives given by different Departments of State and Central Government will only be available to approved restaurants

The restaurants of minimum seating capacity of 30 persons will be covered by this scheme.

The interested restaurants may apply for approval in the prescribed application form. They should also enclose DD/Pay order as per the following scale, with the application. It should be made in favour of Principal Secretary / Secretary (Tourism) ,  Govt. of NCT of Delhi.

Restaurants with seating capacity of 100 persons        :               Rs. 6000/-
Restaurants with seating capacity above 100 persons  :               Rs. 10,000/-

The approval will be valid for a period of 5 years. Complete and duly filled application for renewal must be submitted in the Department at least three months before the expiry of current approval, application fee @50% of the regular fee would be charged and the renewal in such cases shall be effective from the next day of the date of expiry, i.e. continuity will be maintained.  In case of all other applications, whether for fresh approval or renewal not submitted within stipulated period, full application fee would be charged and approval shall be granted w.e.f. the date on which Competent Authority i.e. Pr. Secretary (Tourism), accepts the recommendation of the Committee.  Only those restaurants will be considered for approval which have a valid license from MCD/NDMC/Cantonment board /DDA. Health license and license from Delhi Police may also be enclosed with the application form.

3. A team comprising of following officers/ members is constituted to inspect the
restaurants for the grant of approval.


Assistant Director , Tourism Department, GNCTD



Principal, DIHM & CT or his representative



Representative from Catering or tourism wing of DTTDC



President, HRANI, or his representative



President ,NRAI, or his representative



President ,IATO, or his representative



Statistical Officer, Tourism Department,  GNCT  Delhi

Member Secretary

4. Service Requirement: - Restaurant must have a good d├ęcor and ambience. All fittings, furnishings should be well maintained and should be of adequate standards. Crockery, cutlery, glassware etc. should be of good quality and should be well maintained. They should be neat, clean and without any flaws.

5. Kitchen and Hygiene: - Restaurants should maintain high standards of cleanliness, health and hygiene. It should be reflected from the stage of receiving of materials, storage of perishable and non-perishable items, provision for refrigerated storage, cleanliness in the kitchen and other areas, proper exhaust and ventilation system in the kitchen and restaurant and proper dishwashing procedure with dish washing machine plus 3 sink system in the restaurants of more than 100 persons. (3 sink system is mandatory for all restaurants).  

Size of kitchen- 200sq. ft. for restaurants of seating capacity upto 100 and 300 sq. ft. for restaurants of seating capacity above 100 persons.

Storage- Proper storage system for dry and perishable articles.

6. Medical and First Aid: - There should be adequately stocked first aid box which should be available at a proper place in the kitchen. One or two members of the Kitchen staff should preferably be trained in the first aid procedure through St. Johns Ambulance, a unit run by Red Cross Society of Delhi.

The food handling staff should be medically examined at least once in a year and the treatment advised should be administered.

7. Staff Facilities: - Uniforms, Changing Room, Lockers for their articles should be provided by the management. Restaurants should hire and recruit trained staff who have received training from polytechnic or food Craft Institute. Considering shortage of trained staff, particularly those who are inclined to join restaurants, the current prescription is only being made for supervisory staff. Supervisory/ managerial staff should be trained with a minimum of one-year training course. Supervisory staff should also be able to speak in English with customers with ease.

8. Drinking water: - All drinking water served to guests should be purified through Reverse Osmosis (RO) process. Similarly all water used for ice-making and for beverages should carry same level of purification. 

9. Toilet: - There should be separate ladies and gents toilets.

10. Garbage disposal: - The Kitchen must have separate bins for wet and dry garbage. There should be adequate arrangements for garbage disposal and disposal for waste water from the kitchen. It must comply with current regulations as prescribed by Delhi Pollution Control Committee and MCD/ NDMC. Garbage bags should be neatly packed and should not give fowl smells when stacked outside for being picked up by Municipal trucks. Separate bins should be used for wet and dry garbage. 

11. Power, Security and Parking: - It should have power backup/Invertors in the case of power failure. The security guards are available at the exit and entrance and other important places for safety of customers. The parking facilities should be provided to the costumers wherever found feasible.

12. Communication: - Communication facility should be available in the restaurants for the costumers.

13. Smoking Zone Smoking regulation should be adhered as per law.

 Application Form for Restaurants

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Last Updated : 23 Mar,2014