The Government of NCT of Delhi (GNCTD) is committed to improve the quality of life of its citizens especially the most vulnerable and disadvantaged sections of the society. For this, it has initiated Mission Convergence called Samajik Suvidha Sangam to converge various welfare entitlement schemes and services with the objective of making entitlements reach the poor through a single window system in a hassle free manner. Samajik Suvidha Sangam will be the interface between departments, DCs office and Nodal Agencies and NGOs. To fulfill the objective, Samajik Suvidha Sangam is engaging NGOs and CBOs in a partnership mode.

The mandate of the Mission is to bring together to a common platform the plethora of schemes to eliminate duplications,error records and strengthen the implementation mechanism by use of IT enabled system, rationalize administration, and incorporate partnerships with civil society organisations for more effective delivery. The long-term objective of this project is to package useful social sector welfare schemes focusing on empowerment of the vulnerable population together at delivery level thereby maximizing their impact and efficiently utilizing scarce financial resources through active involvement of community in a concerted and focused manner.

The Mission strives to enhance the visibility of schemes to all targeted communities; enhance the control/influence of the community/service recipient over the welfare schemes; strengthening the Organisations (GRC/NGOs/Government line Dept.) and its processes related to prompt service delivery; and incentivise and reinforce appropriate mechanisms for receiving/providing services.