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OBJECTIVE
This Citizen Charter seeks to provide framework, which enable our users to know:
What services are available in this Institute, the quality of services, and the means through which complaints regarding denial or poor quality of services will be redressed?
Accordingly, the citizen charter will let the user know about :
General Information
Location:
The Institute is located in East Delhi (Trans Yamuna) at Dilshad Garden (Road No.64 and is very close to Nand Nagri and Dilshad Garden, DTC Bus Terminals adjacent to SDN Hospital, G.T.B. Hospital and G.T. Road.
Status of the Hospital:
This Institute (IHBAS) is a tertiary level teaching Institute providing outdoor and indoor services for psychiatric and neurological diseases to all patients from Delhi as well as adjoining States.
| Bus Routes for Hospitals : 280, 281, 164, 33, 333, 212, 375,205, 235, 239, GL 36
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SERVICES
Emergency Services
Psychiatric and neurology emergency services are available round the clock.
OPD SERVICES are available and to know more about them click here.
OTHERS SERVICES
| S. No |
Services
|
Room No.
|
Charges |
|
1. |
EEG
|
Adjacent to Neuro Ward
|
No charges* |
|
2. |
EMG
|
-do-
|
No charges* |
|
3. |
ECT
|
Adjacent to Open Ward
|
No charges* |
|
4. |
ECG
|
-do-
|
No charges* |
| 5. |
X-ray
|
Radiology Wing
|
No charges* |
| 6. |
USG
|
-do-
|
No charges* |
| 7. |
MRI (Outsourced)
|
Diagnostic Block
|
On charges |
* Investigation charges as applicable are billed to govt. serving patients and no charges to patients with family income less than Rs. 3000/- per month.
DRUG DISTRIBUTION:
Most of the medicines prescribed by the doctors are usually available on Pharmacy Counters free of cost. Medicines are usually given for fifteen days to new OPD patients and for one month to old patients.
For INPATIENT SERVICES click here.
Post Graduate Teaching Facility:
i) MD Psychiatry course started from 2003 with Two students per year under the aegis of Delhi University. Now it has been increased to 04 students.The Degree recognized by MCI.
ii) DM Neurology course started from 2008 with One Candidate per year under the aegis of Delhi University and seats have been increased to 3 Candidates per year from 2010.The Degree is recognized by MCI.
iii) M. Phil. (Clinical Psychology) course started from October 2004 under the aegis of Delhi University with 15 students per year at present.The Degree recognized by RCI.
iv) DNB Neurology course has been suspended till further information.
Other facilities available are as under
* Cold Drinking Water
* Wheel Chairs and trolley are available in OPD and Emergency
* Public Telephone Booth
* Free Vehicle parking
* Standby Electric Generator
* Adequate public conveniences
Hostel Facility: Hostel along with mess facility is available and it has 151 rooms and large dining hall.
Parking charges: Free parking facility.
RESPONSIBILITIES OF THE USERS
*The success of this Institute depends on the support we receive from our users.
*Please try to appreciate the various constraints under which the hospital is functioning
*Please do not cause inconvenience to other patients.
* Please help us in keeping this Institute and its surroundings neat and clean.
*Please use the facilities of this Institute with care.
* Beware of touts.
*The Institute is a ‘No Smoking Zone”.
* Please refrain from demanding undue favours from the staff and officials.
*Please provide useful feedback and constructive suggestions. These may be addressed to the Director/Medical Superintendent or Joint Director (Admn).
*Please bring your old OPD Card when you visit next time.
* Please come on specific OPD days which is mentioned on your OPD Cards if you have no emergency.
*If you come on wrong day, you will get medicines only for 3 days.
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User Charges for Patient Care Services
|
|
In-patients |
Description |
Facility |
Charges per day (in Rs.) |
|
|
Private Wards |
Air-conditioned with bathroom (Single)-02 |
600
|
|
Single Non - Air conditioned without bathroom-03 |
250
|
|
|
Diet |
Optional for Private Rooms |
50
|
|
|
Medical Certificates |
Admission & Discharge |
30
|
|
Fitness |
30
|
|
Medical certificate for insurance claim |
100
|
|
|
Medical Board |
Routine |
100
|
|
Special/ Appeal |
200
|
|
OPD |
Registration |
Every Visit |
10
|
|
Physiotherapy & Occupational Therapy |
|
Inpatient & Outpatients |
25
|
|
ECT |
|
ECT |
160
|
|
Special Investigation |
|
Pentothal interview/session |
60
|
|
Alcohol challenge/session |
70
|
|
Psychiatric Social Work |
Home visit |
Up to 5 km |
50
|
|
Beyond 15 km within city limit |
75
| |
| |
| Charges wherever not mentioned are under consideration. |
| |
| MICROBIOLOGY |
| |
|
|
Investigation available |
Charges (in Rs.) |
|
DIRECT MICROSCOPY |
|
|
Gram stain/CSFSemil |
30
|
|
|
Ziehl Neelson stainning |
30
|
|
|
India ink preparation |
30
|
|
|
Leishman/Giemsa stain |
30
|
|
|
Stool for ova/cyst |
25
|
|
|
Stool for occult blood |
25
|
|
|
P/S for malaria parasite |
25
|
|
SEROLOGICAL / IMMUNOLOGICAL TEST |
|
|
Anti streptolysin-O test |
75
|
|
|
C-Reactive protein |
50
|
|
|
Rheumatoid factor (RA factor) |
50
|
|
|
WIDAL test |
60
|
|
|
Test for syphilis-VDRL/RPR |
50
|
|
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Test for syphilis-TPHA |
200
|
|
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Antigen detection for malaria parasite |
200
|
|
CULTURE for |
|
|
Urine/Pus |
75
|
|
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Stool/Sputum |
100
|
|
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CSF/Blood/ body fluids |
150
|
|
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AFB culture |
150
|
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ELISA for |
|
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HIV 1and 2 antibodies |
200
|
|
|
HbsAg (Hepatitis B surface antigen) |
200
|
|
|
HCV antibodies |
200
|
|
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Measles antibodies |
200
|
|
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T. solium antibodies |
200
|
|
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Anti ds DNA antibodies |
200
|
|
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CMV antibodies |
200
|
|
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HSV 1 IgM antibodies |
200
|
|
|
Western blot |
1000
| |
| |
| NEUROPSYCHOPHARMACOLOGY |
| |
|
Nature of the test available |
Charges (in Rs.) |
|
Serum Lithium |
96
|
|
Serum Carbamazepine |
360
|
|
Serum Phenytoin |
360
|
|
Serum Valproic acid |
300
|
|
Phenobarbital |
360
|
|
Homocysteine |
600
| |
| |
| PATHOLOGY |
| |
|
Investigations available |
Charges (in Rs.) |
|
Complete hemogram (Hb, TLC, DLC, RBC, and Platelet Count) HMG |
80
|
|
Haemoglobin |
15
|
|
TLC/DLC |
25
|
|
ESR |
15
|
|
Peripheral smear examination |
20
|
|
Platelet count |
25
|
|
Reticulocyte count |
25
|
|
Absolute eosinophil count |
25
|
|
Absolute neutrophil count |
25
|
|
L.E. cell phenomenon |
25
|
|
PT/ PTTK/INR |
50+50
|
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BT/CT |
15+15
|
|
FNAC |
50
|
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PAP Smear |
80
|
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Iron/HBC |
50+50
|
|
Blood grouping |
40
|
|
HbF (alkali denaturation test) |
20
|
|
Osmotic fragility |
25
|
|
Small Biopsy |
100
|
|
Urine R/M |
25
|
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Urine R/E |
10
|
|
Urine Pregnancy Test |
50
|
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Urinary Ketone |
20
|
|
|
|
|
Urinary porphobilinogen/urobilinogen(qualitative) |
15+15
|
|
Urinary Bilesalt/Bilepigment |
20+20
|
|
CSF cytology |
150
|
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Sickling test |
25
|
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Bone marrow Examination |
100
|
|
Urinary Bence Jones Protein |
20
|
|
Urinary sugar(qualitative) |
10
|
|
Exfoliative cytology |
50
|
|
pcv |
25
|
|
Clot retraction time |
25
|
|
Peripheral smear for MP |
20
|
|
Urine routine/microscopy |
25
|
|
Urine for occult blood |
20
|
|
Fresh biopsy sample frozen sections |
50
|
|
Enzyme histochemistry |
100
|
|
Immunonstochemistry (per antibody) |
250
| |
| |
| NEURO CHEMISTRY |
| |
|
|
ASSAY |
CHARGES (In Rs.) |
|
SUGAR |
Fasting
Random
Post Prandial (PP) |
25.00
25.00
25.00
|
|
GTT 5 samples |
120
|
|
GCT |
25
|
|
Glycosylated Haemoglobin |
130
|
| KIDNEY FUNCTION TESTS |
Urea |
30.00
|
|
Creatinine |
35.00
|
|
Creatinine Clearance |
70
|
|
24 hrs urine protein |
35
|
|
Uric Acid |
40
|
|
ELECTROLYTES |
Sodium |
50.00
|
|
Potassium |
50.00
|
|
Calcium |
40.00
|
|
Phosphorus |
40.00
|
|
LIVER FUNCTION TESTS |
Bilirubin |
70.00
|
|
SGOT |
40.00
|
|
SGPT |
40.00
|
|
Alkaline Phosphatase |
80.00
|
|
Total Protein |
25.00
|
|
Albumin |
25
|
|
GGT |
100
|
|
A/G Ratio* |
-
|
|
LIPID PROFILE |
Total Cholesterol |
60.00
|
|
Total Lipid profile |
200.00
|
|
Serum Triglycerides |
80.00
|
|
HDL Cholesterol |
80.00
|
|
VLDL Cholesterol |
-
|
|
LDL Cholesterol* |
-
|
|
LDL/HDL Ratio* |
-
|
|
Cholesterol/HDL Ratio* |
-
|
|
CSF CHEMISTRY |
C.S.F. Sugar |
25
|
|
C.S.F.Protein |
35
|
|
C.S.F.Chloride |
60
|
|
THYROID FUNCTION TESTS |
T3, Total |
100.00
|
|
T4, Total |
100.00
|
|
TSH |
150.00
|
|
|
T3,T4,TSH |
275.00
|
|
OTHERS |
CK |
100.00
|
|
CK-MB |
120
|
|
|
Ammonia |
150
|
|
|
Free T3 |
100
|
|
|
Free T4 |
100
| |
| * To Be Proposed |
| |
| NEUROLOGY |
| |
| ELECTROPHYSIOLOGY LABORATORY |
| |
|
Name of the tests |
Charges (In Rs.) |
|
EEG |
300/-
100/-for subsequent EEG within 1 year
|
|
EEG with video monitoring |
500.00
|
|
EMG |
500.00
|
|
NCV |
300/-
|
|
EPVEP/BERA |
200/-
|
|
SSEP |
300/-
|
|
TSA Test |
400/-
|
|
ENMG (NCV+ EMG) |
600/-
|
|
Blink/RNS/others |
200/-
|
|
Quantitative Sensory Analyzers |
200/-
|
|
Lumber Puncture |
50.00
|
|
ICU Charges per day |
1000.00
|
|
ICU Charges with cardiac monitoring |
1200.00
|
|
Ventilator charges |
700.00
|
|
Oxygen Therapy |
500.00
|
|
ABG Analysis |
400.00
| |
| |
| NEUROLOGY WARD & ICU |
| |
|
Name of the test |
Charges (in Rs.) |
|
Blood glucose |
20/-
|
|
Urine glucose |
10/-
|
|
Urine Ketone |
10/-
|
|
ABG estimation |
400/-
| |
| |
| CLINICAL PSYCHOLOGY |
| |
|
Description |
Charges (in Rs.) |
|
Cognitive Functions |
400
|
|
Personality & Interpersonal Relationships |
400
|
|
Cognitive Potentials |
250
|
|
Specific Functions |
150
|
|
Diagnostic Clarification |
400
|
|
Neuro Psychological Assessment |
500
|
|
General Assessment |
700
|
|
Specific Learning & Abilities |
200
|
|
Behaviour Therapy |
Initial Session |
200
|
|
Subsequent Sessions |
100
|
|
Psychotherapy |
Initial Session |
200
|
|
Subsequent Sessions |
100
| |
| |
| RADIOLOGY |
| |
|
Investigation available |
Charges ( in Rs.) |
|
X-Rays
a) “15X”12”
b) “10X”12”
c) “10X”8” |
50.00
50.00
50.00
|
|
Carotid Doppler |
400.00
|
|
Peripheral Vascular Doppler |
400.00
|
|
Ultrasonography
a) Upper abdomen
b) Lower abdomen
c) Whole |
250.00
250.00
400.00
|
| Upper & follow through with barium
|
400.00
|
| Upper & follow through with Gastrogralm contrast
|
500.00
|
| Barium swallow (heart) with Fluoroscopy
|
200.00
|
| Small bowel barium enema (enteroclysis)
|
800.00
|
| Barium enemia (large bowel)
|
800.00
|
| Angiography (DSA)
|
1500.00
|
|
MRI for Indoor Patients
- MRI Single Region
- MRI Spine (Cervical/Dorsal/Lumbar)
- MRI Brain (including DWI)
- MRA
- MRI Brain + MRA Brain
- MRI+CSF Flow study
- MRI+MRS
- MRI+ Functional MRI
- MRCP
- MRCP+MRI Upper Abdomen
- MRI Upper Abdomen
- MRI Pelvis+ Lower Abdomen
- MRI Whole Abdomen
- MR Urography
- Joints/ Musculoskeletal
- Screening study of spine followed by localized study of spine
|
1500.00
1500.00
1500.00
1500.00
2500.00
2500.00
2500.00
2500.00
1500.00
2500.00
1500.00
1500.00
2500.00
1500.00
1500.00
1500.00
(cost of one MRI only)
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NOTE: MRI for Indoor Patients
- Contrast charges/ Routine contrast enhanced MRI (10 ml) will be charged Rs. 1800.00/- extra.
- Contrast enhanced MR Peripheral Angio and MR Perfusion (20 ml) will be charged Rs. 3000/- extra.
- MR Tractography will be charged Rs. 1000/- extra.
- . Screening study of another body part will be charged Rs. 1000/- extra
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|
MRI for OPD Patients
- Non-Contrast MR any region per study
- Additional study
- Additional charges for contrast study
i. Adults
ii. Pediatrics
- Pressure Injections, syringe consumables
|
3000.00
1500.00
2600.00
1500.00
500.00
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Local Services 