This is a general secondary (District) level 200 bedded Hospital. Its main objective is to provide free basic health care services. Standards of services may be influenced by workload & availability of resources at that particular time. Yet it is intended that all users receive courteous & prompt attention.
Casualty and emergency services are available in all specialties 24 hrs in the casualty.
·Causality Medical Officer and Residents in all specialties are available round the clock.
·Specialist doctors are available on call on all working days from . to 4.00pm.on Monday to Friday and from 9.00am. to . on Saturday. The services of Specialist Doctors are available on call on Sundays and holidays,
·Emergency operations theatre is functional round the clock*.
In case of any difficulty, contact Casualty Medical officer and if not solved, contact Casualty In-charge /DMS /MS.
In serious cases, treatment/management gets priority over paper work like registration and medico legal requirements. The decision rests with the treating doctor.
The patients who needs super speciality level care are referred to other large Delhi Govt. hospitals for further treatment.
OPD REGISTRATION: 9.00am - 12.00 Noon (on Week Days) and 9.00 AM - 11.00 am (Saturday)
205, 206, 207
101, 102, 103 & 104
302 & 303
200 A & B
201,202,203 & 204
306 & 307
Skin and VD
304 & 301
102,103 & 104
Monday & Wednesday 2PM to 4 PM
Cancer Detection Clinic
Tuesday/Friday 2PM to 4 PM
Tuesday/Friday 9AM to 1 PM
DIAGNOSTIC SERVICES PROVIDED:
* Free for Indoor patients.
All samples for laboratory tests are collected at centralized sample collection centre near emergency room, from 8.30 AM to 10.30 AM on the recommendations of doctors from OPD.
In Emergency, samples for laboratory tests are collected by resident doctors and sent to laboratory round the clock.
Medicines prescribed by the doctors are available as per Delhi Govt. Drug formulary on Pharmacy Counters free of cost.
Separate windows are available for Female, Male, Senior Citizens, Physically Handicapped patients and Delhi Government Employees Health Scheme cardholders.
It is a 200 bedded hospital and bed distribution is as under:
Type of Ward
No. of beds
Obstt. and Gynae
In addition to above, there are Beds in Nursery, Labour Room, Emergency /casualty and Observation rooms.
Emergency/Causality services Labour Room services manned by respective doctors and staff are available 24Hrs. specialist doctors are available on call, whenever required.
There are eight Operation Theatres in the hospital. Two are in the casualty block, four in General OT Block and one in Maternity Block along with a separate Labour Room. One Operation Theatre is available in OPD block for minor procedures.
FACILITIES FOR SENIOR CITIZENS
There are separate counters for registration and medicine distribution and facility for out of queue medical examination by the doctor in OPD Daily. A special provision is made exclusively to examine the senior citizens on Sundays also.
OTHER FACILITIES AVAILABLE
·Safe / Cold Drinking Water.
·Wheel chairs and trolley are available in OPD and Causality.
·Ambulances are available for referred cases.
·Parking facilities for general public is not available inside the hospital premises due to shortage of space. However vehicles carrying emergency and immobile patients are being allowed inside the hospital premises.
Ans. It has been decided that visitors who wish to meet the Medical Superintendent may give their grievances between 2.00 p.m. to 2.30 p.m. in the office every Friday. The M.S. along with the concerned officers would meet people from 2.30 p.m. to 3.30 p.m. and attend to their grievances. The grievances would as far as possible be redressed across the table & feedback provided to the complainant.
Q.2. Are there any user charges for the services & the medicines provided to the patients?
Ans. All the services provided to the patients except ultrasound are free. For ultrasound Rs. 50/- are charged for outdoor patients.
Q.3. Who are the beneficiaries of the hospital?
Ans. The hospital provides services to general public.
Q.4. Are there any special facilities for senior citizens?
Ans. For senior citizens there is a separate queue at all counters. Also, on Tuesday & Friday from 2 p.m. to 4 p.m. all services of the hospital are available to senior citizens only.