| |
 |
| |
| (I) Location Site Map |
| |
| Location |
Joshi Road, Karol Bagh, New Delhi-110005. |
| Bus Routes |
355,351,610,308,335,853 |
| Police Station |
Karol Bagh, 25726870, 25786639 |
| Nearest Metro Station |
| |
| |
| (II) Introduction |
| |
| This is a general secondary (District) level 30 beded Hospital. Its main objective is to provide minimum free basic health care services. Standards of services may be influenced by workload & availability of resources at that particular time. Yet it is intended that all users receive courteous & prompt attention. |
| |
| (III) Services Provided By Institution/Department |
| |
| Opd |
| |
| Speciality |
Day |
Room No. |
| Medicine |
Daily |
2,4 |
| Paediatrics |
Daily |
7 |
| Gynaecology & Obstetrics |
Daily (Except Wednesday) |
14 |
| Eye |
Daily (Except Thursday) |
3 |
| ENT |
Daily (Except Thursday) |
13 |
| Dental |
Daily |
Ward Block |
| Surgery |
Daily (Except Monday) |
10 |
| Physiotherapy |
Daily |
27 |
| Orthopedics |
Mon, Tue, Thurs, Sat. |
1,2 |
| PAC Clinic |
Daily after 2.00pm and on Saturday in the Morning |
17 | |
| |
| Special Clinics: |
| |
| Clinic |
Day |
Room No |
| Cancer Clinic |
Friday (2.00 pm to 4.00 pm) |
10,13,14 |
| Leprosy Clinic |
Thrusday (10.30 am to 1.00 pm) |
| |
| |
| Diagnostic Services Provided: |
| |
| Services |
Charges |
Room No. |
| Laboratory |
Free |
26 |
| X-Ray |
Free |
19 |
| Ultrasound |
Rs. 50/-* |
19 |
| ECG |
Free |
09 | |
| |
| * Free for Indoor patients. |
| |
| Drug Distribution: |
| |
| Most of the medicines prescribed by the doctors are usually available at the Pharmacy Counters Room No.11, free of cost. Medicines are usually given for three days for OPD patients. Senior Citizens, Physically handicapped, freedom fighters and beneficiaries of Delhi Government Employees Health Scheme are given priority. |
| |
| Indoors Services: |
| |
| There are total two wards with 30 beds in the hospital. Ward 1 is located at ground floor with 18 beds and ward II is located at first floor with 12 beds. Separate beds are available for male and female patients. Food is provided free of cost to indoor patients only. Serious patients are referred to other large Govt. hospitals. |
| |
| Emergency Services: |
| |
| |
Emergency/Causality are available till 4.00 pm. |
| |
Labour Room is not available. |
| |
Duty doctor is available till 8.00pm. |
| |
Specialist doctors are available on call, whenever required. | |
| |
| Operation Facilities |
| |
| There are two operation theaters in the hospital. One is located in OPD Block while the other is located adjacent to administrative block. |
| |
| (iv) Frequently Asked Questions |
| |
| Q.1. |
Is there any grievance redressal mechanism ? |
| Ans. |
It has been decided that visitors who wish to meet the Medical Superintendent may give their grievances between 2.00 p.m. to 2.30 p.m. in the office every Friday. The M.S. along with the concerned officers would meet people from 2.30 p.m. to 3.30 p.m. and attend to their grievances. The grievances would as far as possible be redressed across the table & feedback provided to the complainant. |
| Q.2. |
Are there any user charges for the services & the medicines provided to the patients ? |
| Ans. |
All the services provided to the patients except ultrasound are free. For ultrasound Rs. 50/- are charged for outdoor patients. |
| Q.3. |
Who are the beneficiaries of the hospital ? |
| Ans. |
The hospital provides services to general public. |
| Q.4. |
Are there any special facilities for senior citizens ? |
| Ans. |
For senior citizens there is a separate queue at all counters. Also, on Tuesday & Friday from 2 p.m. to 4 p.m. all services of the hospital are available to senior citizens only. | |
| |
| (v) Statistics |
| |
| |
Year |
No. of Patients |
| OPD Attendance |
1998-99 |
1,93,150 |
| |
1999-00 |
2,08,002 |
| |
2000-01 |
2,59,058 |
| |
2001-02 |
2,79,961 |
| |
2002-03 |
2,92,639 |
| |
2003-04 |
336901 |
| |
2004-05 |
237037 |
| |
2005-06 |
370192 |
| IPD Attendance |
1998-99 |
296 |
| |
1999-00 |
557 |
| |
2000-01 |
622 |
| |
2001-02 |
845 |
| |
2002-03 |
1,018 |
| |
2003-04 |
927 |
| |
2004-05 |
1016 |
| |
2005-06 |
600 |
| Operations |
1998-99 |
650 |
| |
1999-00 |
1,482 |
| |
2000-01 |
2,271 |
| |
2001-02 |
3,240 |
| |
2002-03 |
4,244 |
| |
2003-04 |
4271 |
| |
2004-05 |
3501 |
| |
2005-06 |
1505 |
| X_Rays |
1998-99 |
679 |
| |
1999-00 |
7,312 |
| |
2000-01 |
11,154 |
| |
2001-02 |
13,052 |
| |
2002-03 |
12,874 |
| |
2003-04 |
11332 |
| |
2004-05 |
11642 |
| |
2005-06 |
8475 |
| Laboratory Tests |
1998-99 |
10,109 |
| |
1999-00 |
24,467 |
| |
2000-01 |
28,776 |
| |
2001-02 |
31,134 |
| |
2002-03 |
43,361 |
| |
2003-04 |
45816 |
| |
2004-05 |
49036 |
| |
2005-06 |
55174 | |
| |
| (vi) Achievements |
| |
| 1. |
New OPD Block has been constructed. |
| 2. |
Upgradation of Dental Deptt., Lab Services (Electrolyte analyzer and automated blood cell counter) and OT Services (Air Purification System and FESS Surgery) |
| 3. |
Video colposcopic examination for screening of CA Cervix has been started for early detection of Cancer. | |
| |
| (vii) Contact Us |
| |
|
|
| |
Local Services 