Current Store Status of Medicines & Surgical Consumables

Inventory of Stocks & Consumables

• Introduction

Babu Jagjivan Ram Memorial Hospital is a 100 bedded multispeciality District Hospital situated in the E-block, Jahangirpuri, North-West district of Delhi. It is a general secondary level hospital. Its main objective is to provide, promotive & curative health care services. Standards of services may be influenced by workload & availability of resources at that particular time. Yet it is intended that all users receive courteous & prompt attention. The hospital campus is spread over 41780.00 Square meters. The hospital has been established with a view to provide primary, secondary and tertiary level of treatment for people of the rural area of North-West District of Delhi. The hospital has scope for future expansion.

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• To provide primary & secondary level treatment for more than 8.5 lakhs population of the rural area of North-West District of Delhi.

• The hospital has scope for future expansion up to 250 beds.

• To provide MCH & Family Welfare services including Immunization, control of communicable & Non-communicable diseases.

• To provide/conduct basic Health Education, in -service training to Doctors, Nursing staff and other Paramedical staffs.

[III] Milestones

1.OFFICE

2.OPD

3.ACCIDENT & EMERGENCY SERVICES

Location: situated in OPD Block, Ground floor.

Waiting Time for Registration: 5- 10 minutes [Average]

Location: situated in Casualty Block, Ground Floor.

1. Out Patient Services

2. Casualty and Emergency Services

3. In Patient Service

4. Operative Services

5. Maternity & Nursery Services

6. Diagnostic services

7. Therapeutic Services

8. Prophylactic services

9. Ancillary [Utility] Services

10.Other Activities

•Disaster Management

•Bio-Medical Waste Management

11.National & State Health programmes

•Pulse Polio Program

•Matri Suraksha Abhiyan

•Blindness Control Program

•Cancer Detection Program

•Community Health Education by NGOs

12.Out Reach services

13.Mobile Health Services.

14.Mortuary Services

15.Hospital Statistics

Location: OPD services are situated in OPD Block, Ground Floor.

Registration: One should get him/herself registered at main counter from main counter on the first floor OPD block and then to report to respective OPDs as indicated in OPD Card.

OPD Card is issued free of cost.

Patients are seen on first come first serve basis. However, out of turn consultation may be provided in case of emergency or to senior citizens and beneficiaries.

Allophathic system of medicine

Indian system of medicine

Special clinics

Counseling activities

* ICTC-Integrated Counseling and Testing Center

** IYCF-Infant Young Child Feeding Counseling Center

1.Casualty and Emergency Services are available round the clock.

2.The Department has 10 Observation beds.

3.Casualty Medical Officer along with Sr. Residents [from major specialties i.e. Medicine, Surgery, Orthopedics, O & G & Pediatrics] & Junior Residents are available round the clock.

4.Specialists are available on call.

5.Well Equipped patient transport Ambulance Service is available round the clock for transport of Patients to Tertiary Care Centers.

Location:Ground Floor easily accessible from the main entrance

These services are available 24 hour a day, throughout the year for anyone with urgent medical problem can seek consultation/treatment in the Casualty after getting registered at the casualty registration counter, free of charge. Proper medical cares are provided promptly.

Casualty has dedicated team of Doctors (Casualty Medical Officer, Senior Residents from major specialties i.e. Medicine, Surgery, Orthopedics, O&G & Pediatrics and Junior Residents), Nurses, Paramedics and Nursing Orderlies etc. to provide urgent medical services. The team endeavor to provide medical care at the earliest possible time. However, during extreme workload in those cases that are not so urgent may have to wait for some time.

In serious cases treatment/ management gets priority over paper work like registration and medico legal requirement. The decision rests with the treating doctor.

The treating doctors will call any specialist, who is available on call for urgent consultation as and when required. However the patients, who need Super- Speciality/Tertiary, level care, are referred to other Delhi Govt. Hospitals for further treatment and management.

The casualty is fully equipped with all modern gadgets like monitors, ventilators, nebulizers, defibrillators, O2 Supply and suction Machines etc. and one fully equipped Minor Operation Theatre for any urgent minor surgery etc.

All medicines and surgical items available in casualty are provided free of cost. Facilities like Wheel Chairs & patient trolleys are available at the entrance of casualty. Public utilities like toilets, waiting area with fans, chairs etc., are available.

Waste disposal is done as per the guidelines of Biomedical Waste (Management and Handling Rules, 1998) and utmost care is taken to keep the premises neat and clean. Ambulance Services are available for transferring serious patients to other hospitals.

In case of any difficulty contact Casualty Medical Officer and if not solved, contact CCMO Incharge, A&E Deptt. / Dy. Medical Superintendent/ Medical Superintendent.

INDOOR PATIENT FACILITIES:

Total Beds: 100.

Visiting Hours:

Special clinics

All medicines & surgical consumable are provided free of cost to all patients. Diet as advised by the dietician is provided free of cost to all patients in the wards. Diet as advised by the dietician is provided free of cost to indoor patients only.

Visitors are allowed only at notified visiting hours.

DIAGNOSTIC SERVICES

* Free for BPL Patients, MLC cases and Indoor patients only.

Reliability and promptness of laboratory results is ensured as tests are done by automatic machines. Reports are made available within the shortest possible time which will be specified.

[B]. THERAPEUTIC FACILITIES

Mother Blood Bank: Attached to Dr. B.S.A. Hospital, Sec-6, Rohini.

[C] PROPHYLACTIC

Number of Operation Theatres [Major]:- FOUR

Number of Operation Theatres [Minor]:- TWO

1.Maternity Services are available round the clock.

2.Clean & Septic labour rooms available and both are well equipped.

3.Senior resident and Junior Resident doctors are available round the clock in labour room.

4.Well equipped Nursery with modern gadgets function round the clock

5.Senior resident of Paediatrics is available in Nursery round the clock.

1.Mortuary Services are available on all days (9 am-4 pm)

2.Mortuary is well equipped.

3.Cold Storage Facility for dead body available.

1.Medical Library

2.Conference Room.

3.Advanced Computer System & Multimedia System like LCD Projector, VCD Player etc.

1.Continuous Medical Education [CME] & Community Health Education.

2.Regular Clinical Meetings/Death review meetings.

3.Scientific Sessions, Training cum Workshops.

4.Regular teaching &Training Activities to students of affiliated Institutions.

5.Training of various Paramedical passed out students.

6.Regular display of messages on CHE & others Health related issues.

• Active participation in various National and State Health Programmes like IPPIP, AIDS Control Programme, Blindness Control Programme, JSY, JSSK, NRHM etc.

• Provide Out Reach Services to the Resettlement Colonies by Holding meetings etc.

• Out Reach services including group counseling.

• Awareness of prevention of various diseases and cleaner environment.

• Rogi Kalyan Samiti for Community Participation.

• The hospital wastes are managed as per guide lines of Biomedical Waste [Handling & Management] Rules, 1998.

• Autoclave and shredder facilities available.

• Disposal of incinerable waste is carried out by outsourced agency.

The hospital is well equipped for any disaster in the area and emergency provision of 10 beds [in addition to existing beds] at the time of need.

1.Ambulance Service.

2.Medical Library.

3.Central Sterilization and Supply Department.

4.House Keeping [Sanitation] Services.

5.Security Services.

6.Kitchen and Dietary Services.

7.Pest Control Services.

8.Hospital Engineering Services : Provided by PWD[ Civil and Electrical ]

9.Linen and Laundry Services.

1.Cold Drinking Water

2.Wheel chairs and trolleys in OPD and Casualty.

3.Lift & Ramps.

4.Ambulance Service is available for transport of referred cases.

5.Public Conveniences.

6.Uninterrupted Electricity Backup

Q1.Is there any grievance redressal mechanism ?

Ans:It has been decided that visitors who wish to meet the Medical Superintendent may give their grievances between 2.00 p.m. to 2.30 p.m. in the office every Friday. The M.S. along with the concerned officers would meet people from 2.30 p.m. to 3.30 p.m. and attend to their grievances. The grievances would as far as possible be redressed across the table & feedback provided to the complainant.

Grievance Redressal Committee is also functioning in the hospital to look into the complaints submitted by the public. The complaints are disposed off in time bound manner and suitable recommendations are made for further action by the office.

Complaint-cum suggestion boxes have been provided in the OPD Registration area and casualty Department

Q2.Are there any user charges for the services & the medicines provided to the patients ?

Ans.All the services provided to the patients except ultrasound & color Doppler are free. For ultrasound Rs. 50/- & color Doppler Rs. 100/- are charged from outdoor patients only.

Q3.Who are the beneficiaries of the hospital ?

Ans.The hospital provides services to general public.

Q4.Are there any special facilities for senior citizens ?

Ans.For senior citizens there is a separate queue at all counters. A separate Sunday Clinic is functioning on Sundays from 10.00 am to 12.00 pm.

HOSPITAL STATISTICS