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| (I) Location Site Map |
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| Location |
LAWRENCE ROAD INDUSTRIAL AREA, NEW DELHI-110015 |
| Bus Routes |
990,170,160,861,891,912,913,951,Mudrika (+,-) |
| Police Station |
Keshav Puram, 27181325, 27156090 |
| Nearest Metro Station |
Keshav Puram | |
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| (II) Introduction |
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| This is a general primary level Eye & General hospital and provides medical care to all patients who come to this hospital. Standards of services may be influenced by workload & availability of resources at that particular time. Yet it is intended that all users receive courteous & prompt attention. |
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| (III) Services Provided By Institution/Department |
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| OPD: |
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| S.No |
Speciality |
R.No. |
Day |
| 1. |
Eye |
03,06 |
Daily. |
| 2. |
General OPD |
01,02 |
Daily. |
| 3. |
RCH Clinic |
09 |
Daily. |
| 4. |
Vaccination |
12 |
Daily. | |
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| Diagnostic Services Provided: |
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| S.No |
Services |
Room No |
Charges |
| 1. |
Refraction |
07 |
Free |
| 2. |
Laboratory |
11 |
Free |
| 3. |
ECG |
Ward |
Free | |
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| Free for Indoor patients. |
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| Drug Distribution: |
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| Most of the medicines prescribed by the doctors are usually available at the Pharmacy Counters Room No.10free of cost. Medicines are usually given for three days for OPD patients. Senior Citizens, Physically handicapped, freedom fighters and beneficiaries of Delhi Government Employees Health Scheme are given priority. |
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| Indoor Services: |
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| Presently there are 30 observation beds only. These beds are utilized for keeping patients under observation from 8 a.m. to 8 p.m. Serious patients are referred to other large Govt. hospitals. |
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| Emergency Services: |
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| Primary Emergency Services are available from 9 a.m. to 4.45 p.m. by the duty doctor. Eye emergency services are available round the clock. Serious patients are referred to other hospitals. Ambulance service is available during the hospital hours. |
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| Operation Facilities: |
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| There is one minor operation theatre and one major Operation Theatre for surgical procedures |
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| (IV) Frequently Asked Questions |
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| Q.1. |
Is there any grievance redressal mechanism ? |
| Ans. |
It has been decided that visitors who wish to meet the Medical Superintendent may give their grievances between 2.00 p.m. to 2.30 p.m. in the office every Friday. The M.S. along with the concerned officers would meet people from 2.30 p.m. to 3.30 p.m. and attend to their grievances. The grievances would as far as possible be redressed across the table & feedback provided to the complainant. |
| Q.2. |
Are there any user charges for the services & the medicines provided to the patients ? |
| Ans. |
All the services provided to the patients except ultrasound are free. For ultrasound Rs. 50/- are charged for outdoor patients. |
| Q.3 |
Who are the beneficiaries of the hospital ? |
| Ans. |
The hospital provides services to general public. |
| Q.4 |
Are there any special facilities for senior citizens ? |
| Ans. |
For senior citizens there is a separate queue at all counters. Also, on Tuesday & Friday from 2 p.m. to 4 p.m. all services of the hospital are available to senior citizens only. | |
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| (V) Statistics |
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Year |
No. of Patients |
| OPD Attendance |
1999-00 |
19,766 |
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2000-01 |
70,647 |
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2001-02 |
1,16,287 |
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2002-03 |
1,50,446 |
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2003-04 |
185914 |
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2004-05 |
199180 |
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2005-06 |
144435 |
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2001-02 |
169 |
| IPD Attendance |
2002-03 |
257 |
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2003-04 |
408 |
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2004-05 |
557 |
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2005-06 |
1265 |
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2001-02 |
304 |
| Surgeries |
2002-03 |
491 |
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2003-04 |
855 |
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2004-05 |
1186 |
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2005-06 |
1427 |
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1999-00 |
604 |
| Laboratory Tests |
2000-01 |
5,112 |
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2001-02 |
11,330 |
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2002-03 |
10,922 |
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2003-04 |
15909 |
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2004-05 |
17528 |
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2005-06 |
16903 | |
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| (VI). Achievements |
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| Eye emergency services have been started. |
| Indoor facility has started w.e.f 1st January 2006. |
| Community services : eye camps are organized frequently (4-5 camps very month) |
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| (VII) Contact Us |
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| Contact Person: Dr.Roop Lal |
| Contact Number: 27188342, 23654664 |
| Email Address : msasjh-dhs-delhi@nic.in |
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Local Services 