Imran Hussain
Plan Schemes
Consumer Courts in Delhi

Consumer Affairs Wing of the deptt. is engaged in –

redressing consumer's grievances and protecting their rights.
creating consumer awareness.
developing a strong consumer protection movement in Delhi.

The consumer Protection Act, 1986 (68 of 1986) has been enacted to protectconsumer's interest. The provisions of the Act are compensatory innature. The Act intends to provide simple, speedy and inexpensiveredressal of consumer's grievances by establishing a three tier forum, popularly known as Consumer Court's:-

District Forum - for claims upto Rs.20 lakhs.
StateCommission for Redressal of Consumer Grievances - for claims above Rs.20lakhs and upto 1 Crore and appeals against orders of district fora.
NationalCommission for Redressal of Consumer Grievances – for claims above 1Crore and appeals against orders of State Commission.

The complaints relating to following consumer grievances can be made under the Act:-

Any unfair trade practice or restrictive trade practice adopted by the trader.
Defective goods.
Deficiency in service.
Excess price charged by the trader.
Sale of unsafe goods, which are hazardous to life and safety when used.

Consumer Courts may grant one or more of the following reliefs: -

Repair of defective goods.
Replacement of defective goods.
Refund of price paid for the defective goods or services.
Removal of deficiency in service.
Refund of extra money charged.
Withdrawal of goods hazardous to life and safety.
Compensation for the loss or injury suffered by a consumer due to negligence of the opposite party.
Adequate cost of filing and pursuing the complaint.
Latest News
Tender Enquiry Number 2017_FSCAD_138803_1is hereby Cancelled
Publication of public Notice regarding notification of FPS under NFS act, 2013
Advertisement regarding appointment of Precident and Members in Consumer Disputes Redressal Forum in Delhi
Shedule for bye-elections to fill clear vacancy in State Legislative Assemblies of Andhra Pradesh, Goa and NCT of Delhi
Appointment of Nodal Officer for Human Resource Information System
Liaison officer for Central Flood Control Room, which would function round the clock at L.M. Bund, Sastri Nagar
In pursuance of the provisions of section 7 of the Aadhar Act,2016
Delhi Removal of Licensing Requirments, Stock Limits and Movement Restriction Foodstuffs Order, 2017.
Corrigendum for Publication of Public Notice in the Daily News Papers
Minutes of the Vigilance Committee Meeting
Publication of Public Notice in the Daily News Papers
COPY OF Additional or declaration as Competent Authority under Delhi Right to Information Act 2001
Notification by Ministry of Consumer Affairs for Food Subsidy under Aadhar Act
Notice regarding hiring Non AC Commercial vehical
Local Services
Last Updated : 22 Mar,2014