The Mission Convergence incorporates the previous Gender Resource Centres, which function much nearer to the community, in its implementation structure and has added a Suvidha Kendra to each GRC, redefining the scope of a GRC viz. not only its name.
Essentially the Gender Resource Centre was formed to take care of all dimensions related to women empowerment in a holistic manner, and are envisaged as instrument to bring Social, Economic, and Legal empowerment of Women particularly those belonging to the under privileged sections of society.
The activities of Gender Resource Centre are to encompass Social Empowerment, Legal Rights, Economic Initiatives comprising of skill building, Micro enterprise and entrepreneurship Development, Health Aspects, Information Sharing and Networking Aspects, and Non formal functional literacy and Women empowerment.
The GRCs were established with the objectives:
To act as a catalyst for making Delhi safe for women through social legal and economic empowerment
To improve Health of women
To impart skill for specific trades and to provide forward and backward linkages enabling women to be a part of productive work force obtain good remuneration.
To provide facilities with linkages for school drop outs to return to mainstream and to provide non formal functional literacy
To establish a mechanism for linking existing government schemes for women and to enable women to access it better.
To raise awareness on issue of relevance and provide legal literacy about women rights.
To set up a documentation center which will act as a clearinghouse for information of women and will work towards a system of affiliation of the organization working on the same issue
With Mission Convergence, GNCTD has decided to enhance the role of the GRCs so that it becomes a truly robust instrument of community outreach, with the SSK at each GRC becoming the first interface-'for the people of the community.
With the integration of SSS the scope of work, as well as the responsibilities of the GRCs, have increased. The GRC-Suvidha Kendra have, to look after the needs of the whole family, children, adolescents, youth, senior citizens, differently abled, etc., besides women who are already covered under GRCs. There has to be special emphasis on the most vulnerable people like the homeless, women and children headed families, families involved in certain trades like rag pickers, sex workers etc. NGOs role will include direct intervention through the existing GRC components like Health, Nutrition, Non-Formal Education training, Formation of Self Help Groups, Nutritional awareness etc. and facilitator role like creating awareness about government entitlements and empowering them to come to SSKs to avail the benefits.
The SSK at each GRC becomes the first interface for the people of the community and is expected to fulfill the following responsibilities:
The GRC-Suvidha is responsible for ensuring the authenticity of information captured during the household survey is being conducted to identify the vulnerable families to be assisted to avail their rightful entitlements.
Involvement of formal and informal Community Based Structures, like Community Based Organizations (CBO), Resident Welfare Associations (RWA), Self Help Group (SHG) federations, Mandals, MohallaSamitees etc. as integral part of all strategies for implementation of SSS
Involvement of voluntary leadership, through formation of local management committee comprising of local community members, in decision making process for sustainable interventions in the community.
Involve children and youth through formation and promotion of Youth and children clubs in the area of operation and provide a platform for exhibiting their talents their utilization for community mobilization and IEC activities.
The GRC should have a separate space earmarked for SSK -there has to be sufficient space for the staff and beneficiaries to transact their business. It should be easily accessible and have friendly ambience, and should have space for displaying IEC material distributed by PMU and MNGOs from time to time.
Involving several outreach strategies, to ensure that its services reach the most vulnerable families, like -identifying outreach points in the community, developing Mobile kiosk points, that occupy less space and can be setup instantly in different locations on specific days in the community.
Disseminating information about the facilities at SSK to the communities through regular meetings and IEC strategies to be conducted for which community mobilizers and SHG outreach worker have to be assigned specific responsibilities.
Providing information through the information desk in SSK manned by thoroughly trained staff, expected to treat the community members with proper care and compassion, having thorough information of all government schemes implemented through Mission Convergence; their procedures, conditions and formalities. They should be able to guide beneficiaries to complete the forms required for availing benefits. SSK is.
Ensuring the authenticity of information given by beneficiaries while completing various forms, through verification with the database of the survey conducted at the beginning, or through home visits in cases of discrepancies or lack of data.
The NGO will be responsible for managing the records of application received at SSK. There has to be proper documentation of all records, and it has to be made available for verification and inspection, and to be forwarded to DRC for further processing. The progress of applications has to be monitored and reported to the MNGOs and PMU in case of any difficulties.
To ensure reach to maximum number of families through their activities. The intention should be to broaden the benefits of schemes to more people.
The NGO should develop a robust Grievance Redressal Systems to handle the feedback and grievances of the community.
Each centre has to submit MIS reports as prescribed by MNGOs/DRC/PMU.
The NGO functionary to interface with DCs office (including the DRCs) on a regular basis and attend all important meetings called by Mission Convergence and Mother NGOs is envisaged.